Cute, short and chubby ceramic cup with tiny heart details—perfect for cozy coffee moments.
Cupid Cup
Volume 180 ML
Return & Refund Policy
At our studio, every ceramic piece is thoughtfully handcrafted, making each item one of a kind. We hope you love your purchase, but if something isn’t right, we’re here to help.
Returns We accept returns within 7 days of delivery. Items must be unused, in their original condition, and securely packed in the original packaging.
Damaged or Incorrect Orders If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with clear photos and your order details. We will arrange a replacement or full refund at no extra cost.
Natural Variations Our ceramics are handmade, so slight variations in color, glaze, shape, or texture are part of their charm and not considered defects.
How to Request a Return Email us at koloh0812@gmail.com with your order number and reason for return. Once approved, we will guide you through the return process.
Refunds
Prepaid Orders: Refunds will be processed to the original payment method within 5–7 business days after inspection.
Shipping Charges
Return shipping costs are borne by the customer unless the item is damaged, defective, or incorrect.
Original shipping charges are non-refundable.
Important Note We recommend packing returns carefully, as ceramic items are fragile. We are not responsible for damage during return transit.
Shipping Information
Each of our ceramic pieces is thoughtfully crafted with care, so your order is prepared especially for you.
Processing Time Orders are typically ready for dispatch within 4–7 business days. During busy periods, this may take a little longer as we ensure every piece meets our quality standards.
Shipping Time
Within India: Delivery usually takes 3–7 business days after dispatch, depending on your location.
Remote areas may require additional time.
Shipping Charges Shipping charges are calculated at checkout based on your location and order size. Occasional free shipping offers may be available.
Order Tracking Once your order is shipped, you will receive a tracking link via email or SMS.
Packaging We use secure, protective packaging to ensure your ceramics arrive safely.
Delivery Issues If your order arrives damaged or there are any concerns, please contact us within 48 hours of delivery with photos, and we’ll resolve it promptly.
Address Accuracy Please double-check your shipping details at checkout. We are not responsible for delays caused by incorrect or incomplete addresses.
